Contact Information

Computer Science Department
Colgate University
McGregory Hall, 3rd Floor
13 Oak Drive
Hamilton, NY 13346
(tel) 315.228.7719
Charlotte Jablonski, Administrative Assistant

Event Detail

Dept Tea: Of shadow bans and sock puppets: Deliberation and moderation of identity work on Reddit

Start: Tuesday, November 13, 2018, 11:30 a.m.
End: Tuesday, November 13, 2018, 12:20 p.m.
Location: McGregory 319

Speaker: Bryan Dosono, PhD Candidate, Syracuse University

This talk covers two empirical studies that disentangle how Asian Americans and Pacific Islanders (AAPIs) construct and express their identity in online communities within Reddit. The first study examines how users engage in an online community through a deliberation lens to understand the extent to which Reddit supports identity work as a deliberative process. Through a content analysis of Reddit comments collected during the 2016 US Presidential Election, I discuss how the expression of identity, and thereby solidarity, in a politicized online setting may lead to a social movement. The second study uncovers how moderators on Reddit shape the norms of their subreddit through the analytic lens of emotional labor. I conduct interviews with 21 moderators who facilitate identity work discourse in AAPI subreddits, present a thematic analysis of their moderation practices, and offer recommendations for improving moderation in online communities centered around identity work and discuss implications of emotional labor in the design of Reddit and similar platforms. Woven together, this scholarship aims to inform how other marginalized or understudied AAPI subgroups may come together on online platforms to collaboratively make sense of their intersectional identities.

Bryan Dosono is a PhD Candidate in Information Science and Technology. A doctoral researcher for the Syracuse University School of Information Studies, Bryan Dosono's scholarship in human-computer interaction and computer-supported cooperative work identifies impactful design opportunities that improve the quality of life for marginalized citizens. He is a recipient of the Google Policy Fellowship, the Ronald E. McNair Graduate Fellowship, and the iSchool Inclusion Institute Teaching Fellowship. He holds a Bachelor of Science degree with honors in Informatics from the University of Washington. Learn more at