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Excellent book chronicling the effects of infinite inventory on what
consumers purchase. In a nutshell: During the mid-20th century,
"shelf space" was very limited, where "shelf space" can mean
physical retail space at a book or record store, network TV
channels, or radio stations. Thus the "water-cooler" phenomenon:
Everyone watches the same TV shows and discusses them in the break
room at work the next day. Also "hits" in music: All teens listen
to the same three huge pop acts, and their albums sell a zillion
copies.
Now enter the internet: Suddenly inventory is orders of magnitude
bigger (the typical Walmart carries about 5,000 unique CD titles;
amazon.com carries over 800,000), and where previously the majority
of people bought the majority of stuff from the small slice making up the
"head" of the curve available crap, now with infinite inventory and good
search and filter technology (such as google), you can find things
that cater to everyone. Companies find that, while no individual
item sells many copies, the items making up the "tail" of the curve
of available crap actually sell quite well in aggregate.
My favorite lesson from this book: We used to think that people were
all the same and only liked the lowest common denominator of
entertainment... The Long Tail suggests that LCD-style
entertainment is a product of the scarcity of distribution channels,
and that, while people tend to be similar in the basest
entertainment desires, when given infinite choice, people are
radically different and far more interesting.
Some interesting questions I've thought about since reading this
book: To what extent does the political process in the US follow a
"long tail" distribution? In other words, we get to pick between
candidates from two parties, which is kind of like picking Coke VS
Pepsi. What if people could pick between a range of candidates with
a range of perspectives, and pluck legislators out of the long tail?
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